Shipping policy
Shipping Policy
Last updated: 22 September 2026
At Taply, we aim to process and dispatch orders as quickly as possible.
Processing Times
Orders are normally processed within 2–3 working days.
Personalised Taply products may require additional processing time as they need to be programmed and checked before dispatch.
If there is an unexpected delay with your order, we will do our best to keep you informed.
Delivery
Orders are currently shipped within the United Kingdom using Royal Mail or another suitable delivery service.
Estimated delivery times are provided at checkout where available. Delivery times are estimates and are not guaranteed.
Once your order has been dispatched, you will receive a shipping confirmation where tracking is available.
Delivery Delays
Taply is not responsible for delays caused by postal services, couriers, severe weather, strikes, incorrect delivery information or other circumstances outside our reasonable control.
If your order appears to be delayed or missing, please contact us and we will help you investigate the issue with the delivery provider.
Incorrect Delivery Information
Customers are responsible for providing the correct delivery address when placing an order.
If an order is returned to Taply because an incorrect or incomplete address was provided, additional postage may be required to resend the order.
Damaged Packages
If your order arrives damaged, please contact us as soon as possible and provide photographs of the packaging and product.
We will assess the issue and provide an appropriate solution in accordance with your legal rights.
International Shipping
International shipping is not currently available unless specifically stated on the website.
Contact
If you have any questions about your delivery, please contact us:
Email: admin.taply@gmail.com
Website: taplyworld.com
Nothing in this Shipping Policy affects your statutory rights under UK consumer law.